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Shipping policy

TRENDORA — Shipping Policy

Last Updated: October 19, 2026

At TRENDORA, we are committed to providing a smooth, transparent, and reliable shopping experience from checkout to delivery.

Please review our shipping information before placing your order.

1. Order Processing

Orders are prepared and processed during regular business days, excluding weekends and public holidays.

Processing times may vary depending on product availability, order volume, and seasonal demand.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Destinations

TRENDORA offers delivery to Canada, the United States, and selected international destinations.

Available shipping destinations and applicable delivery options are displayed during checkout.

Shipping availability may vary by product and destination.

3. Shipping Rates

Standard Shipping — $3.00

A flat shipping rate of $3.00 applies to eligible orders below $75.00.

Free Standard Shipping — Orders $75.00 and Above

Complimentary standard shipping is available on eligible orders with a subtotal of $75.00 or more.

Shipping charges are calculated and displayed before completing your purchase. All amounts are in the currency displayed at checkout.

4. Estimated Delivery Times

Estimated delivery times depend on the destination, product availability, shipping service, and carrier.

Where available, delivery estimates are displayed during checkout or provided in the shipping confirmation.

Delivery estimates are not guaranteed unless expressly stated.

TRENDORA will honor all delivery obligations and customer remedies required by applicable consumer protection laws.

5. Order Tracking

When tracking is available, customers will receive tracking details by email after dispatch.

Tracking updates may take some time to appear in the carrier's system.

6. Multiple Shipments

Orders containing multiple products may arrive in separate packages.

If your order is shipped in multiple packages, tracking information may be provided separately.

7. Customs, Duties, and Import Fees

International shipments may be subject to customs duties, import taxes, or other government charges.

Any charges collected at checkout will be identified before purchase.

Where additional import charges may be payable upon delivery, customers will be informed as required by applicable law.

8. Delayed or Missing Deliveries

If your order is delayed or has not arrived within the communicated delivery timeframe, please contact our customer support team.

We will review the available shipping information and assist with an appropriate resolution.

Applicable statutory cancellation and refund rights remain unaffected.

9. Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information.

If you notice an error in your shipping address, please contact us as soon as possible.

Address changes may not be possible once an order has been dispatched.

10. Damaged Packages

If your order arrives damaged, please contact us promptly with your order number and photographs of the packaging and affected items.

We will review the issue and provide an appropriate remedy in accordance with our Return & Refund Policy and applicable law.

11. Customer Support

For shipping questions, tracking assistance, or delivery concerns, please contact TRENDORA through the official customer support information provided on our website.

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